Istrazivanja i projektovanja za privreduJournal of Applied Engineering Science

QUALITY PRINCIPLES - FRAMEWORK FOR THE MODERN BUSINESS APPROACH IN SERBIAN RAILWAYS


ISSN: 1451-4117

E-ISSN: 1821-31977
Volume 6 number 19, pages: 27 - 32

Ponocko Slobodan
JSC Serbian Railways, Belgrade, Serbia

Simic Tomislav
JSC Serbian Railways, Belgrade, Serbia

New, revised standard series ISO 9000:2000 is based on eight quality principles. Principles, themselves, are given in ISO 9000:2000 standard "Quality management system -Fundamentals and vocabulary" and ISO 9004 "Quality management system - Guidelines for performance improvement". Quality principles represents abridgement of management practice and world experts knowledge who participate in technical committee ISO/TC 176 in charge for development and maintaining the ISO 9000 standard.

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