DOI: 10.5937/jaes18-27013
This is an open access article distributed under the CC BY 4.0
Volume 18 article 706 pages: 403 - 412
Many researchers highlighted that the rail-based public transport system is not the people’s favourite means of transportation in the Urban Rail Development Plan (2013) plus the Kuala Lumpur Structure Plan (2020). The policy-makers focused on this issue while planning the urban transportation system in Klang Valley, Malaysia. This region has
undergone rapid growth in the past few years with regards to their geographical significance and population size.
However, this increased traffic congestion in the city. In this study, the researcher has aimed to investigate and increase the accessibility of the commuters to and from their homes by the train systems in the Klang Valley.
For understanding the willingness of the people to use the train system in Klang Valley, the researcher studied 4
predictors, i.e., trust, situational factors, novelty-seeking and external influence, with respect to the Theory of Planned
Behaviour (TPB) model. The researcher obtained the data from the people working in Klang Valley, Malaysia. The
sample size used was 400 participants. The results indicated that the Perceived Behavioural Control (Pbc), attitude
and subjective norm displayed positive effects on their behavioural intention to use the train system. Additionally,
external influence and novelty-seeking positively affected the attitude. The 3 antecedents of trust, i.e., subjective
norm, attitude and Pbc, indirectly and positively affected the intention of the commuters to use the train system. The
situational factors showed an indirect, but bad influence on the intention of commuters to use trains, via the Pbc.
The author would like to thank Mustansiriyah University,
Baghdad – Iraq for its support in the present work.
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