This is an open access article distributed under the CC BY 4.0
Volume 19 article 812 pages: 448-465
This research is motivated by the fact that an office as a forum for activities depends on the type of business being
carried out, where the conditions of the office will determine the credibility and synergy of a business entity, guaranteeing
the performance and productivity of its employees. This study aims to formulate an interior design concept
based on Post Occupancy Evaluation with the Mixed Methods Research (MMR) approach, which emphasizes the
meaning of empiric based on relevant field data. The research method used the case study method with the MMR
approach in data collection and analysis. The research step was started by analyzing the physical space conditions
based on the design results that were compared with standardization, then a satisfaction survey was carried out
using a questionnaire that was submitted to the employees as respondents. The MMR approach is intended to ensure
the level of significance of the quality of the work environment in the room, the quality of the workplace, and the
performance of employees. The research object is the Haleyora Powerindo office building, Jakarta. The results of the
study show that the work environment quality is high and responds positively. According to the workplace quality, satisfaction
is mainly related to workspace area and quality, comfort and style of furniture, circulation, and accessibility
to the work table, effectiveness and efficiency of workplace layout, ICT implementation, and HVAC and maintenance.
Social space and entertainment facilities provide flexibility in interacting between officers of different divisions that
were not in the previous office. Based on the results of multiple regression calculations, the in-door environment and
the officer workspace quality have a significant effect on officer performance. These are 3 main factors critical in
conducting systematic evaluations to obtain results from office space design. This study is expected to be a strategic
reference for planning and designing a similar spatial atmosphere in different locations or cases. Further research
needs to be developed in the future on the ergonomic aspect through the human-centered design approach to obtain
a single guideline for office design based on post-occupancy space performance and user participation.
The author would like to thank the General Manager of
PT. Haleyora Powerindo (HPI) Jakarta, Indonesia, and
its staff who have provided the opportunity to participate
as respondents in post-occupancy and operational office
interior research. The author also thanks LPPM UPI for
providing lecturer research grants in 2020.
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