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Volume 11 article 244 pages: 9 - 14
The second Axiom of
Mirce Mechanics, states, “The probability of faulty execution of any
maintenance task is greater than zero”. Analysis of maintenance processes
clearly shows that ineffective communication between system designers and
maintenance personnel, through maintenance documentation, is a well-recognised
contributor to the occurrence of faulty maintenance task, which in turn could
have a signifi cant impact on reliability, availability, safety, cost and
effectiveness of technical systems. This paper addresses the lack of
understanding of maintenance manuals, written in English, by 80% of the global
maintenance personnel whose native language is not English. The majority of
them have knowledge of English that is rather limited and are easily confused
by complex sentence structures and by the number of meanings and synonyms that
English words may have. Signifi cant improvements in the direction of effective
communication have been achieved by the creation and use of Simplifi ed
Technical English, the benefi t of which is presented in this paper.
ASD – Aerospace and Defence Industries Associations of Europe – “ASD Simplifi ed Technical English, Specifi cation ASD-STE100”, 1986 - 2013.
ASD - Aerospace and Defence Industries Associations of Europe – “First Ratifi cation Meeting for AECMA Simplifi ed English”, 1983 – 2013.
ASD – Aerospace and Defence Industries Associations of Europe – “S1000D – International specifi cation for technical publications utilizing a common source database”, 1989 – 2009
ATA, Air Transport Association of America – “ATA iSpec 2200, Information Standards for Aviation Maintenance”, 1956 and subsequent dates of revisions and issues
Charles A. Verbeke, “Caterpillar Fundamental English”, Training and Development Journal, 27, 2, 36-40, Feb 1973.
Charles K. Ogden, “BASIC English – A general introduction with rules and grammar”, London, Kegan Paul, Trench, Trubner & Co. Ltd., 1930 and subsequent editions.
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Knezevic, J. (2012): Time to Choose Between Scientifi c and Administrative Approach to Reliability, Journal of Applied Engineering Science, Vol.10, No. 3, pp. 167-173
Knezevic, J., “Quality of Maintenance – Mirce Mechanics axiom”, Journal of Quality in Maintenance Engineering, Vol. 18, No 2, 2012, pp 216-226, Emerald Group Publishing Ltd. UK
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Flight Safety Foundation, AeroSafety World, August 2007.