ISSN: 1451-4117
E-ISSN: 1821-31977
Volume 7 number 25, pages: 23 - 30
Quality tools have been essential tools for the development of quality movement since its early times. Their implementation was firstly fully implemented in the automotive industry but their broad application can be useful in any topic that needs to be uncovered. Nowadays in the time of the World Economic Crisis application of these tools become more popular than ever.
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